# LlamaCloud Index Retrieval Elevated Error Rates

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Degraded
- lasted 3h 11m
- started 2025-12-08 16:42 UTC
- LlamaParse API, LlamaParse API
- id: DWN-0cd5c366b2
- Official page: https://stspg.io/6rv78y4grw37

## Updates from LlamaCloud
### 2025-12-08 16:42 UTC: investigating
We are investigating elevated error rates in Index retrieval

### 2025-12-08 16:42 UTC: investigating
We are continuing to investigate this issue.

### 2025-12-08 19:52 UTC: resolved
This incident has been resolved.

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