# Service Outage

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Major outage
- lasted 11m
- started 2025-10-16 22:36 UTC
- LlamaParse API
- id: DWN-16f9103207
- Official page: https://stspg.io/tppbyb414lhf

## Updates from LlamaCloud
### 2025-10-16 22:36 UTC: investigating
We are currently investigating this issue.

### 2025-10-16 22:48 UTC: resolved
This incident has been resolved.

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