# Service Degradation and High Latency

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Partial outage
- lasted 54m
- started 2026-05-31 03:23 UTC
- LlamaParse API, LlamaParse API, LlamaParse UI +1
- id: DWN-48b2f06d3b
- Official page: https://stspg.io/zmg39ypzlpxj

## Updates from LlamaCloud
### 2026-05-31 03:23 UTC: investigating
We are currently investigating this issue.

### 2026-05-31 04:17 UTC: resolved
This incident has been resolved.

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