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LlamaCloud

Platform Outage

Partial outage Lasted 51m · started · LlamaCloud's page

Level
confirmed
Worst impact
Partial outage
Components
LlamaParse Docs, LlamaParse API, LlamaParse API, LlamaParse UI, LlamaParse UI
Down Index
47of 100

What to do

  • Check whether you use LlamaCloud LlamaParse Docs, LlamaParse API, LlamaParse API, LlamaParse UI and 1 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 51m it lasted.

    Anything that failed between 2025-06-12 18:12 UTC and 2025-06-12 19:03 UTC may need a replay.
  • Subscribe to LlamaCloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=llamaindex works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LlamaCloud 2

  1. investigating

    All services are currently unavailable due to an upstream auth provider outage. We are actively working to resolve the issues.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8bd12ff754

Is LlamaCloud still down?

No, this incident was resolved 2025-06-12 19:03 UTC. For LlamaCloud's live state, see https://down.guide/llamaindex.

How long did it last?

51m, from 2025-06-12 18:12 UTC to 2025-06-12 19:03 UTC, by the times LlamaCloud posted.

What was affected?

LlamaCloud named LlamaParse Docs, LlamaParse API, LlamaParse API, LlamaParse UI and 1 more.

What caused it?

LlamaCloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LlamaCloud's official status page, https://llamaindex.statuspage.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.