# Platform Outage

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Partial outage
- lasted 51m
- started 2025-06-12 18:12 UTC
- LlamaParse Docs, LlamaParse API, LlamaParse API +2
- id: DWN-8bd12ff754
- Official page: https://stspg.io/2x1bg5r8yqkp

## Updates from LlamaCloud
### 2025-06-12 18:12 UTC: investigating
All services are currently unavailable due to an upstream auth provider outage.
We are actively working to resolve the issues.

### 2025-06-12 19:03 UTC: resolved
This incident has been resolved.

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