# Issue creating new index

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 16m
- started 2025-04-10 03:38 UTC
- LlamaParse API, LlamaParse API
- id: DWN-9976fa0ff7
- Official page: https://stspg.io/r0w79tt3kl1h

## Updates from LlamaCloud
### 2025-04-10 03:38 UTC: identified
Partial outage in indexing. New index creation is impacted (displaying success but failing silently). Existing indexes are not impacted.

### 2025-04-10 04:52 UTC: identified
Issue is now resolved.

### 2025-04-10 04:54 UTC: resolved
This incident has been resolved.

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