# Dashboard failing to load

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Operational
- lasted 39m
- started 2025-08-20 03:46 UTC
- id: DWN-a1eee6f6f2
- Official page: https://stspg.io/gkr69fdnjm73

## Updates from LlamaCloud
### 2025-08-20 03:46 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-08-20 04:17 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-08-20 04:25 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on LlamaCloud? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=llamaindex) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention LlamaCloud.

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