# LlamaCloud UI down sporadically

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 23m
- started 2025-05-29 00:18 UTC
- LlamaParse UI
- id: DWN-a62dec83f6
- Official page: https://stspg.io/kf5p9jvd9pqv

## Updates from LlamaCloud
### 2025-05-29 00:18 UTC: investigating
LlamaCloud UI is not accessible for some users sporadically. Does not impact API users.

### 2025-05-29 00:18 UTC: investigating
We are continuing to investigate this issue.

### 2025-05-29 01:36 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-05-29 01:40 UTC: resolved
This incident has been resolved.

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