# Increased parse latency

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Major outage
- lasted 24m
- started 2026-06-03 13:43 UTC
- LlamaParse API, LlamaParse API
- id: DWN-bbf1252a96
- Official page: https://stspg.io/5n31x7cfb6nz

## Updates from LlamaCloud
### 2026-06-03 13:43 UTC: investigating
We are currently investigating this issue.

### 2026-06-03 13:52 UTC: investigating
We are continuing to investigate this issue.

### 2026-06-03 13:57 UTC: monitoring
An upstream compute provider had an outage. Services are recovering

### 2026-06-03 14:08 UTC: resolved
This incident has been resolved.

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