# Website Login Issues

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Major outage
- lasted 38m
- started 2026-07-16 09:44 UTC
- LlamaParse UI, LlamaParse UI
- id: DWN-bf30e611a7
- Official page: https://stspg.io/nf79dd6b4p3r

## Updates from LlamaCloud
### 2026-07-16 09:44 UTC: investigating
We are investigating an issue with our authentication provider impacting our login flow. 
API is unaffected.

### 2026-07-16 10:22 UTC: resolved
This incident has been resolved.

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