# Elevated latency for parse & extract APIs

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Degraded
- lasted 11m
- started 2026-07-14 17:36 UTC
- LlamaParse API
- id: DWN-c439431ab9
- Official page: https://stspg.io/bdpw05zp4kr5

## Updates from LlamaCloud
### 2026-07-14 17:36 UTC: investigating
We are currently investigating this issue.

### 2026-07-14 17:47 UTC: resolved
This incident has been resolved.

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