# High error rate for agentic parse in EU

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 41m
- started 2026-09-17 18:48 UTC
- LlamaParse API
- eu
- id: DWN-da7048c8f3
- Official page: https://stspg.io/jnjfs2s7tj0p

## Updates from LlamaCloud
### 2026-09-17 18:48 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-09-17 19:08 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-17 20:30 UTC: resolved
This incident has been resolved.

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