# LLamaIndex Sparse Retrieval Outage

- Provider: [LlamaCloud](https://down.guide/llamaindex)
- Level: confirmed
- Impact: Major outage
- lasted 3h 33m
- started 2025-04-29 17:11 UTC
- LlamaParse API
- id: DWN-fa4d1b9774
- Official page: https://stspg.io/jxqw4hftw8dx

## Updates from LlamaCloud
### 2025-04-29 17:11 UTC: investigating
We are currently investigating this issue.

### 2025-04-29 17:43 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-04-29 20:44 UTC: resolved
This incident has been resolved.

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