# LlamaCloud incident history

- **LlamaCloud**: [400 errors for some extract schemas](https://down.guide/llamaindex/DWN-452397b52c) (Degraded; lasted 1h 44m; started 2026-09-29 14:19 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [High error rate for agentic parse in EU](https://down.guide/llamaindex/DWN-da7048c8f3) (Partial outage; lasted 1h 41m; started 2026-09-17 18:48 UTC; LlamaParse API; eu)
- **LlamaCloud**: [High latency for Parse API](https://down.guide/llamaindex/DWN-e4bf266b6c) (Degraded; lasted 12m; started 2026-07-30 23:11 UTC; LlamaParse API)
- **LlamaCloud**: [Website Login Issues](https://down.guide/llamaindex/DWN-bf30e611a7) (Major outage; lasted 38m; started 2026-07-16 09:44 UTC; LlamaParse UI, LlamaParse UI)
- **LlamaCloud**: [Elevated latency for parse & extract APIs](https://down.guide/llamaindex/DWN-c439431ab9) (Degraded; lasted 11m; started 2026-07-14 17:36 UTC; LlamaParse API)
- **LlamaCloud**: [Degraded parsing latency](https://down.guide/llamaindex/DWN-3e8f458f19) (Degraded; lasted 1h 59m; started 2026-07-02 02:40 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Elevated API Errors](https://down.guide/llamaindex/DWN-8b985d26ad) (Partial outage; lasted 2h 6m; started 2026-06-24 01:59 UTC; LlamaParse API)
- **LlamaCloud**: [Degraded Parsing Throughput](https://down.guide/llamaindex/DWN-18450f14ee) (Partial outage; lasted 9m; started 2026-06-16 17:21 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Parse cost effective degraded](https://down.guide/llamaindex/DWN-552c365938) (Degraded; lasted 1h 47m; started 2026-06-04 21:01 UTC; LlamaParse API)
- **LlamaCloud**: [Increased parse latency](https://down.guide/llamaindex/DWN-bbf1252a96) (Major outage; lasted 24m; started 2026-06-03 13:43 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Service Degradation and High Latency](https://down.guide/llamaindex/DWN-48b2f06d3b) (Partial outage; lasted 54m; started 2026-05-31 03:23 UTC; LlamaParse API, LlamaParse API, LlamaParse UI +1)
- **LlamaCloud**: [Increased Parse Latency](https://down.guide/llamaindex/DWN-8c5bda5972) (Degraded; lasted 56m; started 2026-05-08 00:11 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Increased Parse Latency](https://down.guide/llamaindex/DWN-25b2ab4063) (Degraded; lasted 1h 6m; started 2026-05-06 23:35 UTC; LlamaParse API)
- **LlamaCloud**: [Data Processing Delays - Parse v2](https://down.guide/llamaindex/DWN-72a2ae49d7) (Degraded; lasted 0m; started 2026-05-06 14:12 UTC)
- **LlamaCloud**: [System Degraded - Login and Job Resolution Issues](https://down.guide/llamaindex/DWN-dbe174f592) (Degraded; lasted 4m; started 2026-05-05 20:55 UTC; LlamaParse API, LlamaParse API, LlamaParse UI +1)
- **LlamaCloud**: [API connectivity issues](https://down.guide/llamaindex/DWN-49c78e3cc3) (Degraded; lasted 22m; started 2026-04-28 20:01 UTC; LlamaParse API, LlamaParse UI)
- **LlamaCloud**: [Increased latency on cost\_effective](https://down.guide/llamaindex/DWN-85a5aa3f94) (Degraded; lasted 0m; started 2026-04-21 07:00 UTC; eu)
- **LlamaCloud**: [Jobs not running](https://down.guide/llamaindex/DWN-bd505cd41f) (Degraded; lasted 43m; started 2026-03-16 22:39 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Increase parse v2 and extract latency](https://down.guide/llamaindex/DWN-76ef137b29) (Partial outage; lasted 1h 39m; started 2026-03-11 20:43 UTC; LlamaParse API)
- **LlamaCloud**: [Elevated Latency](https://down.guide/llamaindex/DWN-1eca524873) (Partial outage; lasted 1h 44m; started 2026-03-10 00:32 UTC; LlamaParse API, LlamaParse UI)
- **LlamaCloud**: [Elevated Latency](https://down.guide/llamaindex/DWN-0502f93122) (Partial outage; lasted 2h 2m; started 2026-03-06 23:46 UTC; LlamaParse API)
- **LlamaCloud**: [High Job Latency](https://down.guide/llamaindex/DWN-8c495c7d7e) (Partial outage; lasted 1h 15m; started 2026-03-03 21:58 UTC; LlamaParse API, LlamaParse UI)
- **LlamaCloud**: [System Outage](https://down.guide/llamaindex/DWN-b738645af5) (Partial outage; lasted 2h 34m; started 2026-03-02 17:52 UTC; LlamaParse API, LlamaParse UI)
- **LlamaCloud**: [EU LlamaParse partial outage - degraded accuracy](https://down.guide/llamaindex/DWN-9bba16c35c) (Partial outage; lasted 3h 31m; started 2026-03-02 11:26 UTC; LlamaParse API; eu)
- **LlamaCloud**: [Currently down in EU and NA](https://down.guide/llamaindex/DWN-293d07b189) (Major outage; lasted 2h 53m; started 2026-03-01 13:31 UTC; LlamaParse API, LlamaParse API; eu, us)
- **LlamaCloud**: [\[LlamaCloud EU\] Partial outage on Index](https://down.guide/llamaindex/DWN-273275bdc4) (Partial outage; lasted 10h 6m; started 2025-12-09 11:18 UTC; LlamaParse API, LlamaParse UI; eu)
- **LlamaCloud**: [LlamaCloud Index Retrieval Elevated Error Rates](https://down.guide/llamaindex/DWN-0cd5c366b2) (Degraded; lasted 3h 11m; started 2025-12-08 16:42 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Elevated Error Rates for Extract Requests](https://down.guide/llamaindex/DWN-e98f2ef054) (Degraded; lasted 22m; started 2025-12-02 22:29 UTC; LlamaParse API, LlamaParse API)
- **LlamaCloud**: [Elevated Latency for LlamaExtract](https://down.guide/llamaindex/DWN-500752161d) (Degraded; lasted 44m; started 2025-12-01 21:42 UTC; LlamaParse API)
- **LlamaCloud**: [Elevated Job Error Rates](https://down.guide/llamaindex/DWN-d44ce26a04) (Major outage; lasted 50m; started 2025-11-06 20:52 UTC; LlamaParse API, LlamaParse UI)
- **LlamaCloud**: [EU degraded performance and errors](https://down.guide/llamaindex/DWN-6bcdd4e245) (Degraded; lasted 1h 39m; started 2025-10-27 13:40 UTC; LlamaParse API; eu)
- **LlamaCloud**: [Major service degradation due to AWS outage](https://down.guide/llamaindex/DWN-422082aee2) (Major outage; lasted 13h 29m; started 2025-10-20 15:46 UTC; LlamaParse API, LlamaParse UI)
- **LlamaCloud**: [AWS outage - some llamacloud services may be degraded](https://down.guide/llamaindex/DWN-55762b6a88) (Partial outage; lasted 2h 49m; started 2025-10-20 09:31 UTC; LlamaParse API)
- **LlamaCloud**: [AWS outage - some service may be degradated](https://down.guide/llamaindex/DWN-b697e1b83e) (Degraded; lasted 30m; started 2025-10-20 07:22 UTC)
- **LlamaCloud**: [Service Outage](https://down.guide/llamaindex/DWN-16f9103207) (Major outage; lasted 11m; started 2025-10-16 22:36 UTC; LlamaParse API)
- **LlamaCloud**: [Elevated Parsing Error Rates and Latency](https://down.guide/llamaindex/DWN-6f315e9da1) (Major outage; lasted 3h 45m; started 2025-10-14 15:12 UTC)

[Back to LlamaCloud](https://down.guide/llamaindex)

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