# Indexing Delay

- Provider: [Loggly](https://down.guide/loggly)
- Level: confirmed
- Impact: Degraded
- lasted 2h 32m
- started 2022-05-18 18:40 UTC
- Indexing Data
- id: DWN-2f68d6aef8
- Official page: https://stspg.io/t3xjqt725bd2

## Updates from Loggly
### 2022-05-18 18:40 UTC: investigating
Our engineers have identified an issue with log ingestion starting at 10:50 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

### 2022-05-18 18:53 UTC: identified
The issue has been identified and a fix is being implemented.

### 2022-05-18 19:05 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-05-18 21:12 UTC: resolved
This incident has been resolved.

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