# Networking issue

- Provider: [Loggly](https://down.guide/loggly)
- Level: confirmed
- Impact: Degraded
- lasted 1h 31m
- started 2021-05-20 09:01 UTC
- Indexing Data, Search Availability
- id: DWN-5ca1a7c89b
- Official page: https://stspg.io/pz3qs3q886vk

## Updates from Loggly
### 2021-05-20 09:01 UTC: identified
We have experienced an issue with one of our core network switches. The problem has been fixed already, but it might take some time until all network services fully recover. Some customers may experience intermittent indexing and search delays during this time. All customer data continues to be collected and stored.

### 2021-05-20 10:06 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2021-05-20 10:32 UTC: resolved
This incident has been resolved.

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