# Degraded Data Collection

- Provider: [Loggly](https://down.guide/loggly)
- Level: confirmed
- Impact: Operational
- lasted 3h 48m
- started 2026-10-06 12:16 UTC
- Data Collection & Storage
- id: DWN-8c5421b3d8
- Official page: https://stspg.io/19ckxyccqwcf

## Updates from Loggly
### 2026-10-06 12:16 UTC: investigating
We are currently investigating an issue affecting log ingestion for a subset of customers. Customers using certain ingestion endpoints may experience delayed processing or failed ingestion of new log data. Services not utilizing the affected ingestion path remain operational. We will provide an update within the hour.

### 2026-10-06 12:17 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-06 13:19 UTC: investigating
We are continuing to investigate this issue.

### 2026-10-06 13:42 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-10-06 14:42 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-10-06 15:42 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-10-06 16:04 UTC: resolved
This incident has been resolved.

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