Indexing Delay

What to do

• Check whether you use Loggly Indexing Data, Search Availability, Alerts. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4h 36m it lasted.

  Anything that failed between 2026-10-28 20:35 UTC and 2026-10-29 01:11 UTC may need a replay.

• Subscribe to Loggly's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=loggly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Loggly 6

1. investigatingOct 28, 2026, 8:35 PM UTC

   Our engineers have identified an issue with log ingestion starting at 12:50:32 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

   provider

2. investigatingOct 28, 2026, 9:38 PM UTC

   We're continuing to investigate the issue. More updates will come in one hour.

   provider

3. investigatingOct 28, 2026, 10:38 PM UTC

   We're continuing to investigate the issue. More updates will be published in two hours.

   provider

4. identifiedOct 29, 2026, 12:35 AM UTC

   The issue has been identified, the fix has been tested and about to be implemented.

   provider

5. monitoringOct 29, 2026, 12:56 AM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. resolvedOct 29, 2026, 1:11 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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