# Indexing Delay

- Provider: [Loggly](https://down.guide/loggly)
- Level: confirmed
- Impact: Degraded
- lasted 4h 36m
- started 2026-10-28 20:35 UTC
- Indexing Data, Search Availability, Alerts
- id: DWN-8fed34294c
- Official page: https://stspg.io/cbjg1rt38b9x

## Updates from Loggly
### 2026-10-28 20:35 UTC: investigating
Our engineers have identified an issue with log ingestion starting at 12:50:32 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

### 2026-10-28 21:38 UTC: investigating
We're continuing to investigate the issue. More updates will come in one hour.

### 2026-10-28 22:38 UTC: investigating
We're continuing to investigate the issue. More updates will be published in two hours.

### 2026-10-29 00:35 UTC: identified
The issue has been identified, the fix has been tested and about to be implemented.

### 2026-10-29 00:56 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-29 01:11 UTC: resolved
This incident has been resolved.

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