# Indexing Delay

- Provider: [Loggly](https://down.guide/loggly)
- Level: confirmed
- Impact: Degraded
- lasted 3h 33m
- started 2021-03-01 20:07 UTC
- Indexing Data, Search Availability, Alerts
- id: DWN-aae0e3495b
- Official page: https://stspg.io/9clgzvlscnyl

## Updates from Loggly
### 2021-03-01 20:07 UTC: investigating
Our engineers have identified an issue with log ingestion starting at 11:27 AM PDT . All customer data continues to be collected and stored, but indexing of some customers data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

### 2021-03-01 20:07 UTC: investigating
We are continuing to investigate this issue.

### 2021-03-01 20:12 UTC: investigating
We are continuing to investigate this issue.

### 2021-03-01 22:52 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2021-03-01 23:41 UTC: resolved
This incident has been resolved.

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