# Indexing Delay

- Provider: [Loggly](https://down.guide/loggly)
- Level: confirmed
- Impact: Degraded
- lasted 11h 14m
- started 2024-12-08 16:25 UTC
- Data Collection & Storage, Indexing Data, Search Availability +2
- id: DWN-b033df9f31
- Official page: https://stspg.io/5swx3g3zmqvg

## Updates from Loggly
### 2024-12-08 16:25 UTC: investigating
Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

### 2024-12-08 16:30 UTC: identified
The issue has been identified and a fix is being implemented.

### 2024-12-08 19:20 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2024-12-08 20:38 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-12-08 21:08 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-12-08 21:23 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-12-08 21:47 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-12-09 00:15 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-12-09 03:37 UTC: monitoring
We are continuing to monitor for any further issues.

### 2024-12-09 03:39 UTC: resolved
This incident has been resolved.

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