# Platform wide issues

- Provider: [LogRocket](https://down.guide/logrocket)
- Level: confirmed
- Impact: Degraded
- lasted 7h 4m
- started 2025-06-12 18:15 UTC
- Session Collection, Slack Integration, Dashboard +7
- id: DWN-10f2892083
- Official page: https://stspg.io/3j1py1mbsmqb

## Updates from LogRocket
### 2025-06-12 18:15 UTC: investigating
We are investigating a wide-spread issue with our cloud provider causing ingestion issues and limited access to the dashboard.

### 2025-06-12 19:07 UTC: identified
GCP is suffering a service outage. Google has opened an incident tracking this issue at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4

### 2025-06-12 20:42 UTC: monitoring
The upstream issue has been resolved. We are monitoring and beginning to work through the backlog of session data.

### 2025-06-12 20:42 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-06-13 01:18 UTC: resolved
This incident has been resolved.

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