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LogRocket

Authentication Service Outage

Major outage Lasted 4h 13m · started · LogRocket's page

Level
confirmed
Worst impact
Major outage
Components
Dashboard
Down Index
45of 100

What to do

  • Check whether you use LogRocket Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 13m it lasted.

    Anything that failed between 2021-04-20 16:38 UTC and 2021-04-20 20:51 UTC may need a replay.
  • Subscribe to LogRocket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=logrocket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LogRocket 2

  1. identified

    Our authentication provider is experiencing an outage, preventing authenticating and logging in to our dashboard.

    provider

  2. resolved

    Dashboard users appear to be able to log in successfully again. We will continue monitoring the incident until our authentication provider reports that all functionality has been restored and provide any relevant updates.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1368179ad2

Is LogRocket still down?

No, this incident was resolved 2021-04-20 20:51 UTC. For LogRocket's live state, see https://down.guide/logrocket.

How long did it last?

4h 13m, from 2021-04-20 16:38 UTC to 2021-04-20 20:51 UTC, by the times LogRocket posted.

What was affected?

LogRocket named Dashboard.

What caused it?

LogRocket hasn't published a root cause. If it does, it shows here.

Where does this come from?

LogRocket's official status page, https://status.logrocket.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.