# Authentication Service Outage

- Provider: [LogRocket](https://down.guide/logrocket)
- Level: confirmed
- Impact: Major outage
- lasted 4h 13m
- started 2021-04-20 16:38 UTC
- Dashboard
- id: DWN-1368179ad2
- Official page: https://stspg.io/vn04kptdcybf

## Updates from LogRocket
### 2021-04-20 16:38 UTC: identified
Our authentication provider is experiencing an outage, preventing authenticating and logging in to our dashboard.

### 2021-04-20 20:51 UTC: resolved
Dashboard users appear to be able to log in successfully again. We will continue monitoring the incident until our authentication provider reports that all functionality has been restored and provide any relevant updates.

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