# Ingestion outage

- Provider: [LogRocket](https://down.guide/logrocket)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 2m
- started 2022-03-04 18:42 UTC
- Session Collection, Alerts
- id: DWN-5fb0a6dd3d
- Official page: https://stspg.io/j5cstc4d2jfr

## Updates from LogRocket
### 2022-03-04 18:42 UTC: investigating
We are working with our vendor to investigate an issue with our primary database. Ingestion of new data is currently delayed.

### 2022-03-04 19:26 UTC: monitoring
Ingestion of new data has recovered. We are continuing to work with our vendor to better understand the failure and monitor for continued success throughout the day.

### 2022-03-04 19:28 UTC: monitoring
We are continuing to monitor for any further issues.

### 2022-03-04 19:45 UTC: monitoring
We are continuing to monitor for any further issues- alerting is impacted while we work towards a resolution

### 2022-03-04 20:44 UTC: resolved
We are continuing to monitor but systems have returned to normal at this time.

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