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LogRocket

Session Ingestion Delays

Partial outage Lasted 12h 14m · started · LogRocket's page

Level
confirmed
Worst impact
Partial outage
Components
Session Collection, Alerts
Down Index
36of 100

What to do

  • Check whether you use LogRocket Session Collection, Alerts. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 12h 14m it lasted.

    Anything that failed between 2021-06-03 15:52 UTC and 2021-06-04 04:06 UTC may need a replay.
  • Subscribe to LogRocket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=logrocket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LogRocket 8

  1. investigating

    We are currently investigating an issue with session ingestion.

    provider

  2. identified

    The issue impacting ingestion has been identified. Session ingestion is currently delayed.

    provider

  3. monitoring

    A fix has been implemented. We are monitoring closely as we begin to process pending sessions.

    provider

  4. monitoring

    We are continuing to monitor as we process pending sessions. We expect session ingestion to be real-time within the hour, followed by secondary processing and alerting.

    provider

  5. identified

    A new issue has been identified and we're working with our vendor to resolve the issue so we can resume processing of delayed sessions.

    provider

  6. monitoring

    Operations have been restored with our primary search cluster. We have resumed processing of delayed sessions.

    provider

  7. monitoring

    Primary session processing is now real-time. Secondary processing of session data continues, and will complete over the next hours.

    provider

  8. resolved

    Systems have remained stable while continuing to process the backlog of events. We estimate secondary processing will be live in the next 6 hours.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6cae634925

Is LogRocket still down?

No, this incident was resolved 2021-06-04 04:06 UTC. For LogRocket's live state, see https://down.guide/logrocket.

How long did it last?

12h 14m, from 2021-06-03 15:52 UTC to 2021-06-04 04:06 UTC, by the times LogRocket posted.

What was affected?

LogRocket named Session Collection, Alerts.

What caused it?

LogRocket hasn't published a root cause. If it does, it shows here.

Where does this come from?

LogRocket's official status page, https://status.logrocket.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.