# Data processing delays

- Provider: [LogRocket](https://down.guide/logrocket)
- Level: confirmed
- Impact: Partial outage
- lasted 1d 3h
- started 2021-10-05 15:27 UTC
- Issues, Metrics, Alerts
- id: DWN-7698774f6b
- Official page: https://stspg.io/2bwy6hd7jtyg

## Updates from LogRocket
### 2021-10-05 15:27 UTC: identified
We have identified an issue that is causing delays in our data processing. We will update here when the backlog is cleared.

### 2021-10-06 13:48 UTC: investigating
The previously identified issue was resolved but has not fully recovered our data processing systems. We have been in contact and continue to work with our upstream provider on this issue.

### 2021-10-06 13:48 UTC: investigating
We are continuing to investigate this issue.

### 2021-10-06 17:33 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2021-10-06 18:59 UTC: resolved
This incident has been resolved.

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