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LogRocket

Search and metrics data performance degraded

Degraded Lasted 3h 27m · started · LogRocket's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard, Issues, Metrics, Alerts
Down Index
26of 100

What to do

  • Check whether you use LogRocket Dashboard, Issues, Metrics, Alerts. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 27m it lasted.

    Anything that failed between 2022-12-08 01:45 UTC and 2022-12-08 05:12 UTC may need a replay.
  • Subscribe to LogRocket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=logrocket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LogRocket 3

  1. investigating

    We are investigating performance and availability issues with our primary search database. This impacts searching for sessions, loading metrics, and ingestion of event data into the search database. Session recording ingestion is not impacted by this performance issue.

    provider

  2. identified

    We have completed recovery work on the data store and are beginning to backfill search, metrics, and issues data. This process will take several hours to complete and we will continue to monitor the system during that time. No data will be lost. While the backfill is in progress, metrics alerts will not trigger or resolve.

    provider

  3. resolved

    All systems are functioning normally again.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8e4419feab

Is LogRocket still down?

No, this incident was resolved 2022-12-08 05:12 UTC. For LogRocket's live state, see https://down.guide/logrocket.

How long did it last?

3h 27m, from 2022-12-08 01:45 UTC to 2022-12-08 05:12 UTC, by the times LogRocket posted.

What was affected?

LogRocket named Dashboard, Issues, Metrics, Alerts.

What caused it?

LogRocket hasn't published a root cause. If it does, it shows here.

Where does this come from?

LogRocket's official status page, https://status.logrocket.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.