# Search and metrics data performance degraded

- Provider: [LogRocket](https://down.guide/logrocket)
- Level: confirmed
- Impact: Degraded
- lasted 3h 27m
- started 2022-12-08 01:45 UTC
- Dashboard, Issues, Metrics +1
- id: DWN-8e4419feab
- Official page: https://stspg.io/wfwr9db8m1n4

## Updates from LogRocket
### 2022-12-08 01:45 UTC: investigating
We are investigating performance and availability issues with our primary search database. This impacts searching for sessions, loading metrics, and ingestion of event data into the search database.
Session recording ingestion is not impacted by this performance issue.

### 2022-12-08 03:01 UTC: identified
We have completed recovery work on the data store and are beginning to backfill search, metrics, and issues data. This process will take several hours to complete and we will continue to monitor the system during that time.
No data will be lost.
While the backfill is in progress, metrics alerts will not trigger or resolve.

### 2022-12-08 05:12 UTC: resolved
All systems are functioning normally again.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).