- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Dashboard, Issues, Metrics, Alerts
- Down Index
- 39of 100
What to do
Check whether you use LogRocket Dashboard, Issues, Metrics, Alerts. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 22h it lasted.
Anything that failed between 2023-01-18 15:41 UTC and 2023-01-20 14:00 UTC may need a replay.Subscribe to LogRocket's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=logrocket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LogRocket 9
- investigating
We are currently investigating an issue impacting our primary search database. Searching for sessions, loading metric charts, issues and alerting are all impacted. Session data collection has not been impacted.
provider
- identified
We have identified the issue with our database vendor and are working with them to remedy the situation.
provider
- identified
We are continuing to work with our vendor to resolve the issue with ingesting new data.
provider
- identified
We are continuing to work with our vendor to resolve the issue.
provider
- identified
We are continuing to work with our vendor to remedy the situation. Session data collection continues to be unaffected, but secondary indexing that powers search and metrics continues to be delayed.
provider
- identified
We have restored some indexing to the database but are continuing to fully resolve the situation.
provider
- monitoring
We have identified the cause of the issue, applied a fix and have begun processing the backlog of events.
provider
- monitoring
We have completed processing of our primary indexing backlog, session filtering and metrics will be mostly up-to-date. Our secondary processing system is currently processing and includes some metrics, issues and alerting.
provider
- resolved
We've seen no additional performance degradation after our mitigation work.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fd01b946f1
Is LogRocket still down?
No, this incident was resolved 2023-01-20 14:00 UTC. For LogRocket's live state, see https://down.guide/logrocket.
How long did it last?
1d 22h, from 2023-01-18 15:41 UTC to 2023-01-20 14:00 UTC, by the times LogRocket posted.
What was affected?
LogRocket named Dashboard, Issues, Metrics, Alerts.
What caused it?
LogRocket hasn't published a root cause. If it does, it shows here.
Where does this come from?
LogRocket's official status page, https://status.logrocket.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.