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LogRocket

Ingestion and slow search results

Degraded Lasted 11h 4m · started · LogRocket's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard, Issues, Metrics, Streaming Data Export
Down Index
29of 100

What to do

  • Check whether you use LogRocket Dashboard, Issues, Metrics, Streaming Data Export. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 11h 4m it lasted.

    Anything that failed between 2023-08-09 14:09 UTC and 2023-08-10 01:13 UTC may need a replay.
  • Subscribe to LogRocket's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=logrocket works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LogRocket 6

  1. investigating

    We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    Our vendor has identified a root cause and we are working to restore the search database to full performance.

    provider

  4. monitoring

    System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fd05441da6

Is LogRocket still down?

No, this incident was resolved 2023-08-10 01:13 UTC. For LogRocket's live state, see https://down.guide/logrocket.

How long did it last?

11h 4m, from 2023-08-09 14:09 UTC to 2023-08-10 01:13 UTC, by the times LogRocket posted.

What was affected?

LogRocket named Dashboard, Issues, Metrics, Streaming Data Export.

What caused it?

LogRocket hasn't published a root cause. If it does, it shows here.

Where does this come from?

LogRocket's official status page, https://status.logrocket.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.