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Logz.io

US-EAST: Some customers are experiencing an issue when accessing Grafana UI

Major outage Lasted 2h 4m · started · Logz.io's page

Level
confirmed
Worst impact
Major outage
Components
Metrics Visualizations and Dashboards
Regions
us

What to do

  • Check whether you use Logz.io Metrics Visualizations and Dashboards in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 4m it lasted.

    Anything that failed between 2025-09-30 22:01 UTC and 2025-10-01 00:05 UTC may need a replay.
  • Subscribe to Logz.io's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=logzio works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Logz.io 6

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ac9fe6f779

Is Logz.io still down?

No, this incident was resolved 2025-10-01 00:05 UTC. For Logz.io's live state, see https://down.guide/logzio.

How long did it last?

2h 4m, from 2025-09-30 22:01 UTC to 2025-10-01 00:05 UTC, by the times Logz.io posted.

What was affected?

Logz.io named Metrics Visualizations and Dashboards in us.

What caused it?

Logz.io hasn't published a root cause. If it does, it shows here.

Where does this come from?

Logz.io's official status page, https://status.logz.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.