# Partial – Some customers may see delayed metrics ingestion

- Provider: [Logz.io](https://down.guide/logzio)
- Level: confirmed
- Impact: Degraded
- lasted 49m
- started 2025-09-25 11:02 UTC
- Metrics Ingestion, Metrics Ingestion, Metrics Ingestion +3
- id: DWN-d16c103dbf
- Official page: https://stspg.io/9l8h8jlm7r0f

## Updates from Logz.io
### 2025-09-25 11:02 UTC: identified
We are currently investigating an issue causing delays in metric ingestion for a subset of customers. 
As a result, some monitoring dashboards and alerting systems may not reflect real-time data.
Our engineering team has identified that ingestion pipelines are experiencing increased latency, which is impacting how quickly metrics are processed and displayed. No data loss was identified.

### 2025-09-25 11:04 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-09-25 11:36 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-09-25 11:51 UTC: resolved
This incident has been resolved.

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