- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 16of 100
What to do
Check whether your product depends on Loom. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 27m it lasted.
Anything that failed between 2025-04-14 19:07 UTC and 2025-04-14 19:34 UTC may need a replay.Subscribe to Loom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=loom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Loom 3
- identified
Customers are unable to choose a monthly plan when upgrading or purchasing from loom.com. We are investigating this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results
provider
- resolved
This issue is now resolved and customers can checkout as expected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-04f3c2f9a4
Is Loom still down?
No, this incident was resolved 2025-04-14 19:34 UTC. For Loom's live state, see https://down.guide/loom.
How long did it last?
27m, from 2025-04-14 19:07 UTC to 2025-04-14 19:34 UTC, by the times Loom posted.
What caused it?
Loom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Loom's official status page, https://loom.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.