- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 8of 100
What to do
Check whether your product depends on Loom. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-09-08 21:46 UTC and 2025-09-08 21:46 UTC may need a replay.Subscribe to Loom's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=loom works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Loom 1
- resolved
From 5:20AM to 3:45PM UTC today some customers using the Loom Chrome Extension experienced issues with recording. Looms recorded during this time may show up in the library but will not be playable. Unfortunately we are unable to recover these videos. If you are still experiencing this issue please make sure you are recording with extension version 5.5.121.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1cdc7c4042
Is Loom still down?
No, this incident was resolved 2025-09-08 21:46 UTC. For Loom's live state, see https://down.guide/loom.
How long did it last?
0m, from 2025-09-08 21:46 UTC to 2025-09-08 21:46 UTC, by the times Loom posted.
What caused it?
Loom hasn't published a root cause. If it does, it shows here.
Where does this come from?
Loom's official status page, https://loom.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.