# Confluence, Jira Mobile and Forge users may experience authentication issues

- Provider: [Loom](https://down.guide/loom)
- Level: confirmed
- Impact: Degraded
- lasted 31m
- started 2026-02-03 10:19 UTC
- Recording, Viewing, Authentication +1
- id: DWN-c9b5e074c5
- Official page: https://stspg.io/w5phfblm7ppy

## Updates from Loom
### 2026-02-03 10:19 UTC: investigating
Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.

### 2026-02-03 10:24 UTC: investigating
Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted.
Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.

### 2026-02-03 10:50 UTC: resolved
Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

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