# Degraded performance of Loom app

- Provider: [Loom](https://down.guide/loom)
- Level: confirmed
- Impact: Degraded
- lasted 50m
- started 2026-04-29 07:00 UTC
- Recording, Viewing, Authentication +1
- id: DWN-e147464b61
- Official page: https://stspg.io/brth028dgty9

## Updates from Loom
### 2026-04-29 07:00 UTC: investigating
We are investigating degraded performance issues affecting Loom's core functionalities - authentication, recording, viewing and editing looms. 
We will provide more details within the next hour.

### 2026-04-29 07:50 UTC: resolved
The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

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