Elevated error rates for app.loops.so

What to do

• Check whether you use Loops API, App, SMTP Relay, Webhooks. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 23m it lasted.

  Anything that failed between 2025-11-18 12:15 UTC and 2025-11-18 15:37 UTC may need a replay.

• Subscribe to Loops's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=loops works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Loops 7

1. investigatingNov 18, 2025, 12:13 PM UTC

   We are currently investigating Cloudflare related 500's at app.loops.so.

   provider

2. identifiedNov 18, 2025, 12:15 PM UTC

   An upstream issue has been identified with Cloudflare. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

   provider

3. identifiedNov 18, 2025, 12:24 PM UTC

   We are continuing to work on a fix for this issue.

   provider

4. identifiedNov 18, 2025, 12:55 PM UTC

   We are continuing to work on a fix for this issue.

   provider

5. monitoringNov 18, 2025, 2:45 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. monitoringNov 18, 2025, 3:01 PM UTC

   Despite an initial suggestion that the issue was resolved at Cloudflare. We're still seeing a handful of errors.

   provider

7. resolvedNov 18, 2025, 3:37 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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