# Elevated error rates for app.loops.so

- Provider: [Loops](https://down.guide/loops)
- Level: confirmed
- Impact: Degraded
- lasted 3h 23m
- started 2025-11-18 12:15 UTC
- API, App, SMTP Relay +1
- id: DWN-37be2f30a9
- Official page: https://stspg.io/cmtb2tc2cl0g

## Updates from Loops
### 2025-11-18 12:13 UTC: investigating
We are currently investigating Cloudflare related 500's at app.loops.so.

### 2025-11-18 12:15 UTC: identified
An upstream issue has been identified with Cloudflare. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

### 2025-11-18 12:24 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-18 12:55 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-11-18 14:45 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-18 15:01 UTC: monitoring
Despite an initial suggestion that the issue was resolved at Cloudflare. We're still seeing a handful of errors.

### 2025-11-18 15:37 UTC: resolved
This incident has been resolved.

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