# Outbound Webhooks

- Provider: [Loops](https://down.guide/loops)
- Level: confirmed
- Impact: Degraded
- lasted 46m
- started 2025-10-14 13:57 UTC
- Webhooks
- id: DWN-67584574e1
- Official page: https://stspg.io/1tyf54pgxhh6

## Updates from Loops
### 2025-10-14 13:57 UTC: investigating
We are investigating issues with delivery of outbound webhooks

### 2025-10-14 14:43 UTC: resolved
This incident has been resolved.

### 2025-10-14 14:44 UTC: postmortem
Between approximately 13:42 and 14:18 UTC attempted webhook deliveries failed while our webhooks database was unavailable due to an unplanned outage. Webhooks messages during that period were lost and will not be delivered.
We’ve prioritized work to make webhooks more resilient to this sort of failure.
Email message sending was not impacted during this event.

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