Loops: Email sending delay

What to do

Check whether you use Loops Loops, API, Campaigns. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 6h 10m it lasted.
Anything that failed between 2025-02-28 10:09 UTC and 2025-02-28 16:19 UTC may need a replay.
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investigatingFeb 28, 2025, 10:09 AM UTC
Campaigns, loops, and their preview emails are successfully being added to our worker queues, but there is a delay in processing the jobs. Contact updates and transactional email endpoints unlikely to be impacted. We are currently investigating this issue.
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identifiedFeb 28, 2025, 2:46 PM UTC
The issue has been identified and a fix is being implemented.
provider
monitoringFeb 28, 2025, 3:00 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedFeb 28, 2025, 4:19 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

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Is Loops still down?

No, this incident was resolved 2025-02-28 16:19 UTC. For Loops's live state, see https://down.guide/loops.

How long did it last?

6h 10m, from 2025-02-28 10:09 UTC to 2025-02-28 16:19 UTC, by the times Loops posted.

What was affected?

Loops named Loops, API, Campaigns.

What caused it?

Loops hasn't published a root cause. If it does, it shows here.

Where does this come from?

Loops's official status page, https://status.loops.so, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.