Loops: Delays in sending email

What to do

Check whether you use Loops Loops, API, Campaigns, Transactional. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 6h 36m it lasted.
Anything that failed between 2025-03-12 17:12 UTC and 2025-03-12 23:48 UTC may need a replay.
Subscribe to Loops's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=loops works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingMar 12, 2025, 5:12 PM UTC
Marketing email sending queues are delayed in processing their payloads. We are currently investigating this issue.
provider
investigatingMar 12, 2025, 7:51 PM UTC
We are continuing to investigate this issue.
provider
identifiedMar 12, 2025, 8:22 PM UTC
The issue has been identified and a fix is being implemented.
provider
monitoringMar 12, 2025, 9:18 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedMar 12, 2025, 11:48 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Loops still down?

No, this incident was resolved 2025-03-12 23:48 UTC. For Loops's live state, see https://down.guide/loops.

How long did it last?

6h 36m, from 2025-03-12 17:12 UTC to 2025-03-12 23:48 UTC, by the times Loops posted.

What was affected?

Loops named Loops, API, Campaigns, Transactional.

What caused it?

Loops hasn't published a root cause. If it does, it shows here.

Where does this come from?

Loops's official status page, https://status.loops.so, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.