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Lucid

Trouble with lucid.app

Major outage Lasted 23m · started · Lucid's page

Level
confirmed
Worst impact
Major outage
Components
Document List (US), Document Editor (US), User Login (US), User Settings Page (US)
Regions
us
Down Index
41of 100

What to do

  • Check whether you use Lucid Document List (US), Document Editor (US), User Login (US), User Settings Page (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 23m it lasted.

    Anything that failed between 2023-03-20 15:10 UTC and 2023-03-20 15:32 UTC may need a replay.
  • Subscribe to Lucid's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=lucid works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Lucid 6

  1. investigating

    We are currently investigating this issue.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-31d7b6cb4c

Is Lucid still down?

No, this incident was resolved 2023-03-20 15:32 UTC. For Lucid's live state, see https://down.guide/lucid.

How long did it last?

23m, from 2023-03-20 15:10 UTC to 2023-03-20 15:32 UTC, by the times Lucid posted.

What was affected?

Lucid named Document List (US), Document Editor (US), User Login (US), User Settings Page (US) in us.

What caused it?

Lucid hasn't published a root cause. If it does, it shows here.

Where does this come from?

Lucid's official status page, https://status.lucid.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.