# Document service slowdown

- Provider: [Lucid](https://down.guide/lucid)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2019-02-26 09:50 UTC
- Document Editor (US)
- us
- id: DWN-acaaedc783
- Official page: https://stspg.io/hpvbw3s1m0xb

## Updates from Lucid
### 2019-02-26 09:50 UTC: investigating
Our document service slowed down for a few seconds and then recovered. We are investigating the root cause.

### 2019-02-26 10:15 UTC: resolved
This issue resolved itself a few seconds after the slowdown occurred. The root cause of this issue is from an increase in requests from one of our internal jobs. We are tuning the endpoints to paginate requests more aggressively.

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