# Elevated error rates observed on Ray3 and Ray2

- Provider: [Luma AI](https://down.guide/luma)
- Level: confirmed
- Impact: Partial outage
- lasted 13h
- started 2026-04-04 07:00 UTC
- id: DWN-7094469bf2
- Official page: https://status.lumalabs.ai/incident/864746

## Updates from Luma AI
### 2026-04-04 07:00 UTC: update
we are experiencing elevated error rates on Ray3 and Ray2 due to intermittent network issues with an upstream provider. we are actively investigating.

### 2026-04-04 20:00 UTC: resolved
The issue has been resolved. service is back to normal.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).