# Authentication degraded: upstream provider issue

- Provider: [Luma AI](https://down.guide/luma)
- Level: confirmed
- Impact: Degraded
- lasted 1h 45m
- started 2026-07-16 08:26 UTC
- id: DWN-a7d12db503
- Official page: https://status.lumalabs.ai/incident/965942

## Updates from Luma AI
### 2026-07-16 08:26 UTC: update
We're experiencing degraded authentication across some of our applications due to an ongoing incident with our upstream identity provider/ Users may see slow or failed logins, including SSO. Existing sessions are not affected. We're monitoring the provider's status and will update as soon as service is restored.

### 2026-07-16 10:11 UTC: resolved
The upstream auth provider issue has been resolved. Logins and SSO are back to normal across all apps. We've confirmed recovery and will continue monitoring.

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