# Luma AI incident history

- **Luma AI**: [Ray2 increased queue times](https://down.guide/luma/DWN-99bcacc987) (Degraded; lasted 13h; started 2026-09-16 12:00 UTC; API, Dream Machine)
- **Luma AI**: [Ray2 Flash service degraded](https://down.guide/luma/DWN-7160d11627) (Degraded; lasted 2h; started 2026-09-15 22:00 UTC; API, Dream Machine)
- **Luma AI**: [Ray2 Flash service degraded](https://down.guide/luma/DWN-50d05494af) (Degraded; lasted 9h; started 2026-09-02 17:00 UTC; API, Dream Machine)
- **Luma AI**: [Authentication degraded: upstream provider issue](https://down.guide/luma/DWN-a7d12db503) (Degraded; lasted 1h 45m; started 2026-07-16 08:26 UTC)
- **Luma AI**: [Ray2 flash increased queue times](https://down.guide/luma/DWN-7aee95a90a) (Degraded; lasted 7h 30m; started 2026-06-22 17:00 UTC)
- **Luma AI**: [Ray and UNI-1 are degraded](https://down.guide/luma/DWN-e40e135d31) (Degraded; lasted 1h 40m; started 2026-05-29 15:10 UTC)
- **Luma AI**: [Dream Machine is degraded](https://down.guide/luma/DWN-14d9ee5f5f) (Degraded; lasted 4h 45m; started 2026-05-28 23:00 UTC)
- **Luma AI**: [Luma Agents experiencing issues](https://down.guide/luma/DWN-49261c4615) (Degraded; lasted 30m; started 2026-04-28 14:10 UTC)
- **Luma AI**: [Ray2 increased queue times](https://down.guide/luma/DWN-6bebfa085f) (Degraded; lasted 2h 30m; started 2026-04-16 02:30 UTC)
- **Luma AI**: [Elevated error rates observed on Ray3 and Ray2](https://down.guide/luma/DWN-7094469bf2) (Partial outage; lasted 13h; started 2026-04-04 07:00 UTC)
- **Luma AI**: [Ray3.14, Ray3, Ray2 Services Degraded](https://down.guide/luma/DWN-b416383423) (Degraded; lasted 1d 5h; started 2026-03-23 13:29 UTC)
- **Luma AI**: [Ray3.14 Service Degraded](https://down.guide/luma/DWN-ac563b6bd5) (Degraded; lasted 4h 41m; started 2026-03-20 10:49 UTC)
- **Luma AI**: [Luma Agents is degraded](https://down.guide/luma/DWN-78a7175d1b) (Partial outage; lasted 18m; started 2026-03-17 19:56 UTC)
- **Luma AI**: [Luma Agents experiencing Chat Agent degradation](https://down.guide/luma/DWN-9d5eba0429) (Degraded; lasted 10h; started 2026-03-15 05:00 UTC)
- **Luma AI**: [Ray3, Ray2 service degraded](https://down.guide/luma/DWN-18fc4db7ca) (Degraded; lasted 20m; started 2026-03-12 02:50 UTC)
- **Luma AI**: [Ray3 service degraded](https://down.guide/luma/DWN-2c69a1f361) (Degraded; lasted 30m; started 2026-02-24 19:30 UTC)
- **Luma AI**: [Ray3, Ray2 increased queue times](https://down.guide/luma/DWN-a383e29f7b) (Degraded; lasted 3h; started 2026-02-03 04:00 UTC)
- **Luma AI**: [Ray3, Ray2 increased queue times](https://down.guide/luma/DWN-e10360964b) (Degraded; lasted 1h 20m; started 2026-02-02 19:10 UTC)
- **Luma AI**: [Ray2 increased queue times](https://down.guide/luma/DWN-9a9c5178d8) (Degraded; lasted 2h 20m; started 2026-01-27 19:00 UTC)
- **Luma AI**: [Ray3, Ray2 increased queue times](https://down.guide/luma/DWN-bf23fe54dc) (Degraded; lasted 1h 30m; started 2026-01-26 16:30 UTC)
- **Luma AI**: [Ray3 increased queue times](https://down.guide/luma/DWN-cdfc424b0e) (Degraded; lasted 1h 20m; started 2026-01-23 06:00 UTC)
- **Luma AI**: [Ray2 relaxed increased queue times](https://down.guide/luma/DWN-68d71c7a52) (Degraded; lasted 30m; started 2026-01-22 23:00 UTC)
- **Luma AI**: [ray3 service degraded](https://down.guide/luma/DWN-5050f234f3) (Degraded; lasted 0m; started 2026-01-21 14:55 UTC)
- **Luma AI**: [Ray2 Flash degraded.](https://down.guide/luma/DWN-75029afbb8) (Degraded; lasted 5h 14m; started 2026-01-20 20:46 UTC)
- **Luma AI**: [Ray 3 and Ray 2 queues are longer than usual](https://down.guide/luma/DWN-38c56f96b5) (Degraded; lasted 3h 30m; started 2026-01-17 16:30 UTC)
- **Luma AI**: [image V2 and photon are down](https://down.guide/luma/DWN-f1021dc417) (Degraded; lasted 1h; started 2026-01-13 21:30 UTC)
- **Luma AI**: [image V2 and photon are down](https://down.guide/luma/DWN-77e892a278) (Degraded; lasted 2h; started 2026-01-13 00:00 UTC)
- **Luma AI**: [We are seeing elevated errors on Ray 3 & Ray 2 models](https://down.guide/luma/DWN-b9ce9b3e6d) (Partial outage; lasted 50m; started 2025-11-19 13:40 UTC)
- **Luma AI**: [Ray3, Ray2, Ray2 Flash, Ray2 Relaxed are currently unavailable](https://down.guide/luma/DWN-d762a2a03a) (Major outage; lasted 52m; started 2025-10-31 20:53 UTC)
- **Luma AI**: [Ray3, Ray2, and Ray2 Flash increased queue times](https://down.guide/luma/DWN-9e5050b530) (Degraded; lasted 1h 45m; started 2025-10-15 15:15 UTC)
- **Luma AI**: [Image V2 and Modify V2 is down](https://down.guide/luma/DWN-4fa003e2cb) (Degraded; lasted 14h 30m; started 2025-10-10 03:00 UTC)

[Back to Luma AI](https://down.guide/luma)

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