# Technical issue on our SMTP proxy

- Provider: [MailerSend](https://down.guide/mailersend)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-02-19 15:35 UTC
- id: DWN-20ae40ea63
- Official page: https://status.mailersend.com/incidents/01KHV8N5HR1K7HSBQSEY8SRJB0

## Updates from MailerSend
### 2023-09-04 14:30 UTC: resolved
Some of our users experienced a service interruption today between 4:30 and 5:10pm (GMT+2) when connecting to our SMTP proxy. After investigation, we found out the certificate on our SMTP proxy caused some clients problems when connecting, resulting in TLS-related exceptions being reported.
The issue has now been resolved. We sincerely apologize for the inconvenience. 
Thank you for your understanding,
The MailerSend team

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