# We experienced a technical issue

- Provider: [MailerSend](https://down.guide/mailersend)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2026-02-19 15:35 UTC
- id: DWN-b1205f8a54
- Official page: https://status.mailersend.com/incidents/01KHV8N6K0H7SE59S8PHCW6BCK

## Updates from MailerSend
### 2023-04-12 10:30 UTC: monitoring
We experienced a technical issue during our release, which caused an outage on our sending servers. Our engineers worked on a fix as soon as we identified the root cause. This incident happened at 10:36 am UTC+2 and resulted in losing emails sent with our SMTP relay.
We apologize for this downtime. We know you have emails to deliver, so we have been 100% focused on resolving this and preventing future issues. You can check the status page for regular updates.
We appreciate your understanding,
The MailerSend team

### 2023-04-12 12:45 UTC: monitoring
SMTP is now operational.

### 2023-04-12 16:52 UTC: resolved
This incident has been resolved.

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