# The issue has been resolved

- Provider: [MailerSend](https://down.guide/mailersend)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-02-19 15:35 UTC
- id: DWN-d817d2c003
- Official page: https://status.mailersend.com/incidents/01KHV8N8RNC6CHB0YK5109ABBA

## Updates from MailerSend
### 2022-08-10 02:30 UTC: resolved
Users were facing 500 server errors on the API and SMTP connections and as a result, were unable to send some emails.
The issue has been resolved. Thank you so much for your patience. We sincerely apologize for the inconvenience. A full explanation of what happened is on the way.

### 2022-08-10 07:52 UTC: resolved
Users have faced a lot of 500 server errors from 2:46 am UTC on the morning of 10th Oct, 22. SRE has been paged at 4:31 am UTC and noticed it was a storage issue. The storage caused errors while creating new files in storage for cache or message content, etc.
Our SRE team started cleaning up the storage at 4:57 am UTC and put mitigation measures in place so storage utilization would be better managed and would send alerts in case of failure.

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